AI & automation — Oxford / worldwide
Your team is doing work
a system should do.
We connect the tools you already pay for, so enquiries, quotes, onboarding and reporting stop depending on someone remembering. Usually five to fifteen hours a week comes back.
You're probably here because
- The same client details get typed into three different tools.
- An enquiry can sit for hours because nobody happened to look.
- Quotes, invoices and onboarding are assembled by hand every time.
- Winning more work makes the admin worse rather than better.
- Nobody can say which channel produced last month's clients.
How we go about it
- 01
Map the week
We list every task your team does more than twice a week, with how long it takes and what breaks when someone forgets. That list is the roadmap — you keep it whether or not you work with us.
- 02
Fix the most expensive one first
Not the easiest, and not all of them. One automation, built properly, proving the saving it promised. Then the next.
- 03
Connect, don't replace
Almost none of this needs new software. It needs the tools you already pay for to talk to each other, with the rules written down and enforced.
- 04
Put AI only where it earns its place
Repetitive, high-volume, tolerant of a quick human check. Never where being wrong is expensive and nobody reads the output.
Systems we've built
BFS Associates
Specialist Finance Website
A refined website for BFS Associates that positions the firm as a specialist finance partner for care homes, charities, property owners, and growing businesses.
4 sectors served with specialist clarity
THIXO
Shopify Storefront
A dark, editorial Shopify storefront direction for THIXO, built around a first-screen entry experience, minimal navigation, and a product-drop feel.
Drop storefront direction
The two questions everyone asks
Won't this replace people?
In practice it moves capable people off work a rule could do. Every business we've done this for kept the same team and shipped more with it.
What if our processes aren't documented?
They almost never are. Mapping them is the first thing we do, and most clients say that map alone was worth the call.
Not sure which of your processes is costing the most? The Digital Systems Score scores automation alongside five other areas and tells you which one to fix first.
Take the ScoreLet's map your week
Thirty minutes. We walk through what your team does by hand and mark the three that would pay back fastest. If nothing's worth building, we'll say so.
Book a discovery call